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Meeting Schedule Links creating Custom Meeting Names

Is there any way I could allow meeting links to generate custom names once a person schedules a call? With the brackets or something else? It would be really helpful if the meeting name would automatically change to something like <User/Client ...
over 1 year ago in Schedule - manage your calendar 0 Backlog

Track click links

I would like the abiliity to see an open rate of links we send in our emails to customers. We will be using a small set of links in our signature to all customers. The links will be to promote certain products in our business. I would like to know...
over 2 years ago in Metrics / Outbound analytics 0 Backlog

Set chatbot hours and/or conditionally split chatbot responses based on hours

At a high level we would like to be able to only have our chatbot run in Off Hours and have our support representatives handle all live conversation during business hours. So part 1 of the request: be able to set the chatbot to only turn on during...
over 1 year ago in Live Chat 0 Planned

Option to open up the Front app to the calendar view by default

It would be nice if there was a setting to open up to the calendar instead of email when opening the Front app. I had my Outlook calendar set up that way so I could see immediately what I have going on for the day.
over 2 years ago in Calendar View 0 Backlog

Multi language chatbot

Possibilty to detect user's browser language and adjust chatbot flow accordingly
over 1 year ago in Chatbots 0 Backlog

Enable notifications for discussions

Enable pop up notifications for discussions (Not just conversations with emails and comments)
over 4 years ago in Notifications 1 Backlog

Dynamic Front Chat welcome messages

Ability to configure different Welcome Messages for Front Chat across your website depending on URL
about 3 years ago in Live Chat 0 Backlog

Be able to edit custom field in mobile app

Right now we are unbale to update custom fields in the mobile app. It would be great to be able to do this, especially for teams that work around the clock and on the go.
8 months ago in Core Product Experience / Custom fields 0 Backlog

Front to display "Unavailable", "In A Meeting" based on calendar events

Front has become a wonderful tool but as a business owner, I find myself having to change my status if I am at a meeting or busy. It would be nice that since its reading the calendar access that it display an orange, yellow, or red notification wi...
over 2 years ago in Cal/scheduling efficiency / Calendar View 0 Backlog

Setting to always show CC line when composing a message

No description provided
almost 4 years ago in Message headers / metadata 1 Backlog