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Manage plugins for teammates

Admins can manage which plugins will appear for users on their right hand side panel.
about 2 years ago in Admin Experience 0 Backlog

View reply button on the screen at all times (without needing to scroll for long conversations)

In long messages, you have to scroll up or down to get to the reply button and compose. Request to have the ability to reply at all times from the screen.
about 2 years ago in Core Product Experience 0 Backlog

Split calendar view (as Outlook)

Have different calendar to see others availability instead of having all in one --> unreadable
over 1 year ago in Calendar View 0 Backlog

[core] AI tagging to support a default "other" tag

"Other" tag: It would be nice that if the AI tagging couldn't find a matching tag, that it would automatically apply an "Other" category tag. That allows up to review and account for new categories or potentially a need to re-train the AI tags. Po...
7 months ago in AI / AI tagging 0 Backlog

[test] AI suggested replies testing playground

Requests: I want to test how suggested replies would answer specific inquiries. I would like to access my KB content Today: I can't do that except if I send myself a fake email or if I create a testing inbox.
7 months ago in AI / AI suggested replies (auto draft) 0 Backlog

More detailed sending information about previous emails in email quote like Outlook

the email trail/ trace when sending from a Front connected outlook acct (image with red box) appears most compatible for Gmail users. it also doesn't contain enough information for customers who would be receiving emails such as the subject, cc, e...
over 1 year ago in Compose - write efficiently with quality 0 Backlog

Reply as a new conversation

Similar to forward as a new conversation, but with the same recipients.
almost 2 years ago in Compose - write efficiently with quality 3 Backlog

Make relevant search results more visible

Description: Results are ranked chronologically. If there are a lit of results but I know the one I looking for should be the most relevant one, it can be hard to scroll through the result. Request: Have an option to see results based on relevance
about 2 years ago in Find the result I'm looking for 0 Backlog

Show a more comprehensive list of activity history in private inboxes

https://help.front.com/t/m1hk76d/understanding-activity-history Upon testing, it looks like we will only show info for snoozes in the activity history for conversations in a private inbox. FR to have the option of showing all activity history (the...
about 2 years ago in Core Product Experience / P3 display 1 Backlog

Shopify - edit fields within the integration

The abiliity to update fields in the Shopify integration without the need to swtich to the Shopify interface.
11 months ago in Existing integrations 1 Backlog