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Unsubscribe on Snooze

We have multiple instances where our emails are snoozed and when our employees are subscribed to an email they are having it show back up in their inbox which is creating confusion.
almost 2 years ago in Snooze 0 Backlog

Etsy integration

Integrate with Etsy stores to answer messages
about 2 years ago in New integration requests 0 Backlog

Ability to send notifications to an alternative email (individual or team) regarding an assigned conversation that never got a reply

Option to have notification emails sent to an alternative email/team email regarding an assigned conversation that never got a reply, either because the assigned contact is out of office or hasn't seen/responded the email + option to customize the...
about 2 years ago in Notifications 0 Backlog

Leave a "tombstone" for deleted messages + comments

No description provided
about 4 years ago in Composer 0 Backlog

Restrict users from being able to setup personal rules

No description provided
about 2 years ago in Permissions 0 Backlog

Hide draft from drafts folder if scheduled to send later (or in different tab)

No description provided
about 2 years ago in Shared drafts 0 Backlog

Screenshot & annotation functionality in knowledge base

When writing articles in Front knowledge base, allow for screenshotting and annotating them directly in the article
about 2 years ago in Knowledge Base 0 Backlog

Include attachments when using the forward shortcut to fwd mail

No description provided
about 2 years ago in Collaborate - work together seamlessly 0 Backlog

Company-wide setting for default meeting length

Ability for a company admin to set a default meeting length for the whole organization. Can be changed by users when they create individual invites.
over 2 years ago in Cal/scheduling efficiency 0 Backlog

Track calendar/shift/business hour in time metrics at all times

Instead of tracking only one timer we should track for all our timers: - Calendar hours (actual time that passes) - Business hours (time within business hours) - Shift hours (time when the teammate was shifted, which can be different from business...
almost 3 years ago in Business Hours and time measure 0 Backlog