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Discussions to automatically reopen when you comment

No description provided
over 1 year ago in Internal discussions 0 Backlog

Keyboard shortcut: refresh Mac Desktop App

No description provided
over 1 year ago in Client Platform 0 Backlog

Add variables for scheduling links in signatures

We have a hacky workaround for this using Teammate custom fields, but we'd love to be able to include a user's scheduling link in a signature via a variable (perhaps this also requires a way for a user to specify a default scheduling link?)
over 1 year ago in Scheduling Links / Signatures 0 Backlog

Zoom Chat

Allow zoom chat to be a channel
over 1 year ago in New integration requests 0 Backlog

Cmd + click (or ctrl+click) to open in a new tab

My suggestion is pretty straight forward and easy to setup : I would like to be able to open things (like settings) in a new tab by right clicking and selecting the option, or cmd+click like in every other websites. My problem is when I want to cr...
over 1 year ago in Core Product Experience 0 Backlog

Track user's web client information (OS, device) when they write in via Front Chat

No description provided
about 3 years ago in Live Chat 0 Backlog

Filter out Snoozed Emails

In P2, have the ability to filter our emails that reopen from Snooze. Sometimes they can pop up in the middle of a workflow. Or, have a separate tab on the sidebar for only snoozed emails.
over 1 year ago in Core Product Experience 1 Will not do

Support more than 4 recipients for seen receipts

No description provided
about 3 years ago in Other (Systems) 0 Backlog

Forwarding one section of a discussion

It would be great to forward a section of a discussion to a coworker. For instance, if I am having a discussion with my VP and he sends me an attachment with instructions I need to delegate to another member of the team, it would be useful to send...
over 1 year ago in Internal discussions 0 Backlog

Limit SFDC case selection to Case Record Types only

You can add a Case Record Type as a field, but it brings back all Record Types across all objects
over 1 year ago in Existing integrations 1 Backlog