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Publish seen receipt data to application webhooks

It fullfills a business requrement need of our prodct that we would like to not have to use a competitor for.
almost 2 years ago in Developer Platform 0 Backlog

Being able to use Hyperlink for folders on same server

In outlook if i had to send a colleague the path to a specific folder I could just use an Hyperlink over any type of text and use the path as the link They could click on that path and get redirected automatically. In front it works with URLs but ...
almost 2 years ago in Composer 0 Backlog

Allow dynamic objects to be created without a target URL

As of today, users are required to specify a target URL in a dynamic object. For example: www.orders.com/orders/[ORDER ID] However, not all business objects can be linked to through some URL. Some business objects live in desktop apps or aren't ea...
almost 2 years ago in Dynamic objects 0 Backlog

Tagline description for knowledge base article

Some KBs (i.e. Intercom) offer a tagline that users can add under a title. This is what shows up as the 1-line preview when scrolling through a list on the help center. Today, Front just shows a preview of the article content that gets cut off.
almost 2 years ago in Knowledge Base 0 Backlog

Front Chat: Control when a welcome message is sent to user (like every time a visitor visits a page)

No description provided
almost 4 years ago in Live Chat 0 Backlog

Adjust displayed hours in calendar view

The ability to narrow the times displayed on the week view of the calendar. Currently it shows 24 hours, when only ~9 are going to have any events. This squeezes all the events in that time frame. Changing the view to 12 hours or less would make t...
12 months ago in Calendar View 0 Backlog

Open all conversations of metrics details with a P2+P3 UI

I want to be able to access a list of conversions directly in the inbox, so that I can navigate faster between them and take action on them
12 months ago in Investigation features 0 Backlog

Ability to pull all the headers of an email

Sometimes, important information—such as links—are included as a value of a custom email header.
almost 2 years ago in Message headers / metadata 0 Backlog

Apply the scope of a filter to the last message of a conversation (e.g before:last-week)

No description provided
almost 2 years ago in Filters 0 Backlog

Trigger dynamic object creation when conversation title is changed

Would love to have dynamic objects triggered when I edit a conversation title and add a dynamic object pattern
almost 2 years ago in Dynamic objects 5 Backlog