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To be able to bookmark where you are in a shared mailbox

If you are scrolling through messages in a shared mailbox, and you get a notification into your personal inbox of a message, when you then click on your personal inbox to read the email and then afterwards go back to the shared mailbox, you lose y...

almost 2 years ago in Navigate - find your work 0 Backlog

1 VOTE

[accuracy] See more similar conversations

It would be helpful if we could: flag suggested conversations that were not helpful (more often than not, there's at least 1 irrelevant suggested similar convo) have the AI generate more similar conversations if possible (when the user flags one o...

11 months ago in AI / AI similar conversations 0 Backlog

1 VOTE

[UX] Better conversation preview for Similar Conversations

I wish to better understand if a similar conversation is a good one, so I can open it up and get the answer I need. I need to quickly see what a conversation is about. What about seeing a Similar Conversation answer, which is a text saying why thi...

11 months ago in AI / AI similar conversations 0 Backlog

4 VOTE

Keyboard shortcut: unsubscribe from mailing list

No description provided

over 3 years ago in Keyboard shortcuts / Triage - get to inbox 0 1 Backlog

1 VOTE

Turn off ability to edit the subject

No description provided

11 months ago in Admin Experience 0 Backlog

1 VOTE

Automatic Refreshing of Analytics Page

We display our team Analytics on a large screen in our office. We would love this to auto refresh so that the information on display is always current

11 months ago in Insights 0 Backlog

2 VOTE

Prevent messages from sending based on customer list (SMS channel)

SMS channels require strict compliance rules, including preventing any messages sent to customers if they've opted out. We are able to put customers on a 'do not contact' customer list but we aren't able to ensure that messages are not sent to the...

almost 2 years ago in Twilio 0 Backlog

2 VOTE

Create an appointment from an email

Be able to create an appointment from an email and info from the email is automatically populated in the email. It could also add the person who sent the email as a guest or guest suggestion.

almost 2 years ago in Cal/scheduling efficiency 0 Backlog

2 VOTE

Add "View in Front" button to header or hyperlink subject line

For Front email notifications, it'd be great if the 'View in Front' button existed in the header somewhere. When a thread gets too long, you have to click 'View entire email' in Gmail to display that button. Even if something like the subject line...

almost 2 years ago in Notifications 0 Backlog

4 VOTE

Send to spam rule action

No description provided

almost 4 years ago in Rule actions 0 Backlog

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