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Ability for Front users to disable Oauth in Settings

Right now, users have to write into our Support team in order to disable Oauth login. It would be helpful and reduce bottleneck for users to be able to toggle this in settings, and for admins to be able to do it on their behalf.
almost 2 years ago in Login and SSO settings 0 Backlog

Allow personalized settings for auto-created contacts for individual inboxes

The teams using Front at our company have a wide variety of roles and use Front completely different from team to team. Some teams find the auto-created contacts very useful for their work while others find it challenging. Currently, we can only c...
almost 2 years ago in Contacts 1 Backlog

Allow Email Signatures for Calendar Event

Allow the use of Email signatures that can be used for standard emails to be addable to the email body when creating a calendar event. At the moment you have to type in a "Kind Regards..." manual. This looks unprofessional.
11 months ago in Create New Event / Signatures 0 Backlog

Integration with Tengella

Our company uses a Tengella as an ERP system https://tengella.se/. We need integration with Front to be able to create contacts in Tengella after triggering rules in Front, receive information from Tengella, update custom contact fields with infor...
11 months ago in New integration requests 0 Backlog

Adding "Reply as a New Conversation" as an Option

Our team would like to be able to reply as a new conversation to ease the ability for "Side Conversations" to happen with emails. For example, there may be a conversation with many participants that you'd like to keep on the original conversation,...
almost 2 years ago in Compose - write efficiently with quality 1 Backlog

Collapse Dynamic Object Previewer

While configuring advanced dynamic objects with the customer, when a successful Fetch from server or successful parse of the payload is done, the green previewer is extremely long and difficult to see if the payload is large . One recommendation i...
11 months ago in Dynamic objects 0 Backlog

Have the inbox show the most recent sender only, not who started the thread

When an email comes in from a new sender, the message shows who started the thread instead of who sent the email. This makes things confusing and some responses from individuals I would prio over others. This feature makes it difficult to do and t...
almost 2 years ago in P2 display - conversation list 0 Backlog

Add mailbox setting option to order the conversations/emails above the thread w/preview pane below

This is request is to be able to customize mailbox layout similar to GMail, MS Outlook, YahooMail, or other email clients to have message preview reading pane on the bottom rather than to the right of message list.
11 months ago in Other (CPX) 1 Backlog

Add Attachment from Google Drive (Shared Inboxes)

In addition to My Drive, Shared with Me & Upload can we add the ability to see Shared Drives folders and files.
11 months ago in Existing integrations 0 Backlog

Show recently opened KB articles on conversation from a contact

Help support agents identify the types of KB articles that a contact has interacted with.
11 months ago in  0 Backlog