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Define default channel for import message endpoint

Being able to define default channel for imported messages will allow customers who use this endpoint to build more robust workflows. An example of this would be importing a message into an inbox and wanting an autoreply to come from a specific ch...
12 months ago in Developer Platform 0 Backlog

Ability to share Excel file with Front email

No description provided
almost 4 years ago in Desktop 0 Backlog

Bulk send / send & archive / send & snooze

I have written drafts for multiple emails that need to be sent and snoozed at the same time (example, snoozed until next Monday). I don't want to use a sequence since each emails is personalized. Right now, I need to click send and snooze for each...
almost 2 years ago in Snooze 0 Backlog

List conversation recipients endpoint

Per this answer the only way to retrieve all of the recipients of a conversation is to iterate through all messages in the conversation and manually pull out - and de-duplicate - the recipients from each message. This is both unnecessarily complic...
almost 2 years ago in Core API 0 Backlog

Start Conversations as Comments

It would be helpful to be able to start a new conversation as just a comment regarding a contact without it having to start as an email. For example - an internal meeting is held where specific to-dos regarding a customer are identified. It would ...
almost 2 years ago in Collaborate - work together seamlessly 0 Backlog

Support Messaging Services SID for mesages sent via Twilio

We are not currently able to set a messageId when sending messages via a Twilio channel. As described below, without using a messageServiceId this will result in message blocking by Twilio. I suspect this may be something that should be implemente...
almost 2 years ago in Twilio 0 Backlog

Export Contacts - Send Email with Link to Download

I am requesting an email with a link to download my export. Reason: i have a lot of contacts and the export takes several hours, if I refresh the page, close the page by accident or forget the export and go back to the contacts page my export is n...
almost 2 years ago in Export 0 Backlog

Instagram channel — support group DMs

No description provided
almost 2 years ago in Existing integrations 0 Backlog

Starred folder should have a counter

Today, the Starred folder does not have a count next to it. Suggestion to treat this folder like others in the sidebar and have a counter.
almost 2 years ago in P1 navigation - left pane 0 Backlog

Agile CRM integration

No description provided
almost 3 years ago in New integration requests 0 Backlog