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Make pinned comments more prominent

Make pinned comments easier to view and access within a conversation so they don't get missed.
3 months ago in Comments / @ mentions 3 Backlog

Bulk Update Inbox Name

Give users the ability to bulk import and update inbox names
3 months ago in Bulk updates 0 Backlog

Language support: Chinese

No description provided
3 months ago in Native features 0 Backlog

Fetching a teammate's Time Off via the API

Hi, I'd like to be able to fetch a teammate's vacation (wether if it's planned or ongoing) via an API endpoint. The end need would be to be able to alert specific clients on our webapp that the manager of their unit (as in real estate units) is un...
3 months ago in Teammate availability 0 Backlog

In-app (click able links) to conversations provided by API responses

you should put the conversation id in the response of the create draft endpoint (and other endpoint like create message) directly. I had to extract it out of the url `_links.related.conversation`. It would have been better to extract it out of the...
3 months ago in Core API 0 Backlog

CSAT survey: Easier rules configuration options

It’s easy to create a rule to automatically send the survey per conversation, but it requires a more complex custom setup for more advanced configuration. For example with custom fields and custom smart rules to send a survey per contact and no mo...
3 months ago in CSAT - Customisation - Survey 0 Backlog

first time sender allow not allow

Inboxes get so full. A lot of time its marketers. a first time sender filter is a way to keep inbxoes more clean.
3 months ago in Triage - get to inbox 0 0 Backlog

Enable Front iPad app for visionOS/Apple Vision Pro

As a user/early adopter for Apple Vision Pro, I would like to use the Front app as an app inside of Vision Pro. You can help by enabling visionOS compatibility (which is trivial), and if you see enough usage, eventually create a native visionOS ap...
3 months ago in Native features 5 Backlog

Delete button in iOS apps - move to next message automatically

Working through messages in the iOS app could be greatly improved with 2 tiny changes. Can we have a delete button at the top? Most messages get either archived or deleted, and at the moment, you have to click two buttons to delete a message. Ther...
3 months ago in Mobile 0 Backlog

Calendar Feature

There should be a calendar available in front without having to link it to an outside email source such as Gmail.
3 months ago in Core Product Experience 0 Backlog