In message templates, when using a dynamic variable I can create a fallback variable or text. I would like to have two fallback options, one being another variable, and a second fallback being text.
Create an API where we can opt to show the "Start new conversation" button at all times on the modal. Would love to have the start new chat button always appear right above the footer so the user can start a new chat anytime, in an intuitive manne...
When adding an attachment, I always have to choose between 'computer' and 'google drive'. I never use Google Drive. It would be nice to be able to configure this. I bet some teams would also love to see Dropbox as an option here. Not me though, I ...
Allow bulk updates to append messages to signatures
We would like to be able to add a company wide message to each teammate signature without having to edit each one individually. This would be useful for office closings or other announcements that should go out with each email.
Allow Calendar Time to be entered in 24hr Time Format WITHOUT Colon
Current Calendar Time Can NOT be entered in 24hr Time Format! Many organizations operate on 24hr (Military) time. The current time entry data format requires a ':' to be added between the first two (2) and second two (2) digits of times entered. T...