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Callouts for Help Center Customization

A callout is a great way to bring attention to a particular line of text. My company has a lot of technical info that we'd use the Help Center to provide support and bring that information to our users en masse. Callouts highlight the extra import...
over 1 year ago in Knowledge Base 0 Backlog

Add team roles to Teammate Groups

It would be great to be able to add team roles as a dynamic variable within teammate groups, so they can be referenced in account custom fields for rule-based automations. A use case would be if you had clients that were assigned to a specific tea...
over 1 year ago in Admin Experience 0 Backlog

Meeting Times on Calendar Below 15 Minutes

Allow customers to book times with you below 15 minutes (a 10 minute meeting for example)
10 months ago in Schedule - manage your calendar 0 Backlog

Make a Calendar Appointment Tentative until Confirmed by Organizer

In the Front Scheduling Links, the ability to make a "meeting request" instead of booking directly so that the organizer/Scheduling Link owner needs to confirm the meeting first
10 months ago in Core Product Experience 0 Backlog

Indicate if an email invitation has been forwarded

No description provided
over 2 years ago in Attendee management / Managing/Updating Events 0 Backlog

Dynamic signatures, change based on variable content

No description provided
over 2 years ago in Signatures 0 Backlog

Keyboard shortcut: reset style / format

keyboard shortcut to remove text formatting
over 2 years ago in Composer / Keyboard shortcuts 0 Backlog

Bulk create tags

Admins can use a CSV to import tags in bulk.
over 2 years ago in Bulk updates 0 Backlog

Custom Hotkeys / Specific Tag Hotkeys

Sorting through emails and adding tags takes multiple clicks, should be able to assign a tag with 1 button. Furthermore, we should be able to edit hotkeys to our preference vs the few standard preset options.
over 1 year ago in Keyboard shortcuts / Triage - get to inbox 0 0 Backlog

Delete option for extra addresses on Contact panel should be in a different location

Currently the primary email for a contact has copy For each additional after it, hovering shows delete where copy is for the primary We should reorient the options in the contact details to each entry is mirrored across all for the layout
over 1 year ago in Contacts Manager 0 Backlog