ADD A NEW IDEA

All ideas

Showing 1722

Airtable integration

No description provided
about 4 years ago in New integration requests 4 Backlog

Autocorrect spelling when composing emails

No description provided
over 4 years ago in Composer 3 Backlog

AirBnB native channel

Having a native AirBnB channel to handle guest and host messages within Front (rather than email forwarding)
almost 2 years ago in New integration requests 0 Backlog

Export Busiest Times heat map of volumes (as csv)

No description provided
about 2 years ago in Analytics - Widgets - Heatmap 0 Backlog

Unread counters for shared inboxes

No description provided
over 2 years ago in Core Product Experience 0 Backlog

Add "Time of the day is" as Rule Trigger

The existing time criteria all exist as conditions to rules rather than triggers. For an overnight coverage use case it would be extremely helpful to have a time-based trigger be capable of taking action on a conversation. "When the clock strikes ...
over 1 year ago in Time-based options 3 Backlog

Option to keep email open for yourself upon assigning to someone on your team

Currently, when a shared inbox owner assigns a conversation from the team inbox to a teammate, the message is moved to the assignee and is auto-archived for the inbox owner (though they are still subscribed). Afew inbox owners prefer to have these...
almost 2 years ago in Core Product Experience 2 Backlog

Print or PDF entire conversation including comments

Teams that deal with sensitive content that may be subject to audit are looking for a way to take a snapshot of all content (emails/comments) on a conversation so they can store it elsewhere.
over 2 years ago in Printing 0 Backlog

Rename Forward to "Forward with subscribers" and Resend to "Resend with subscribers"

Hello! I think it would be a great idea if the highlighted "Forward" were renamed to "Forward with subscribers" and "Resend" to "Resend with subscribers." In situations when folks are trying to forward a message to others (and not reveal that acti...
over 2 years ago in Core Product Experience 2 Backlog

Autocomplete text in composer (predictive text)

Capabilities for predictive text when composing an email
almost 3 years ago in Composer 0 Backlog