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Shopify Integration - Display Items Ordered and Customer Spend

Hello Team! It would be really handy if we could see at a glance what items the customer has ordered in each order and the spend on each order with a total spend for the customer at the top. This helps us to contextualize our support to the custom...
over 1 year ago in Existing integrations 0 Backlog

Use default field configuration for Jira projects

Currently, a user can customize the fields they see when creating a Jira ticket via the plugin. This allows them to select the fields that are appropriate for that project and ticket type. However, for large organizations, this requires every sing...
over 1 year ago in Existing integrations 0 Backlog

Review prompt for automatically created/old contacts

With popups to review old tags and old rules, Front should also have a function/feature asking to delete/review old/unused contacts.
over 1 year ago in Contacts Manager 0 Backlog

Totango integration

No description provided
over 2 years ago in New integration requests 0 Backlog

Add Helvetica Neue as a Font

No description provided
almost 2 years ago in Composer 0 Backlog

Delete a single message in the thread

From admin perspective I do not extend permissions to permanently delete emails to end users, since often they ask me to restore thing deleted in error or move to trash by spam filtering. All users have permission to delete/mark as spam, however, ...

Pin or unpin comment via API

No description provided
over 2 years ago in Resources 0 Backlog

Jira - customize status changes and their impact on conversations

No description provided
over 2 years ago in Existing integrations 2 Backlog

Ability to adjust email headers

It would be very useful to be able to add headers to messages sent via a custom SMTP server.
over 3 years ago in Message headers / metadata 1 Backlog

Create a shortcut for "block sender" or move it to the top toolbar

Make "block sender" easier use by creating a hotkey/shortcut or moving it to become a top-level action in the main view toolbar.
over 3 years ago in Triage - get to inbox 0 1 Backlog