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Reply button always on screen

Have the reply button always on the screen, in long emails you have to scroll up or down to reply.
almost 2 years ago in Core Product Experience 0 Backlog

Require tag: add new tags to the list automatically

Idea: "select a tag among children tag of tag X" This would be very helpful if you have a "Incident type" list of tag and you add new types as they happen.
over 2 years ago in Other (workflows) 0 Backlog

Focus on the composer after exiting message template window via keyboard

When composing a message, if I open up the message template window and decide to not insert a message but instead exit the window with `ESCAPE` for example. The composer window does not get refocused and I have to use the mouse to click into the c...
almost 2 years ago in Core Product Experience 0 Backlog

When adding a contact group to Sequence recipients, all contact columns should be added to the recipient table.

Feature request When selecting a contact group in the sequence recipients editor, all the contact card columns should be added to the sequence recipient table. Current behavior When adding a contact group to the sequence recipient table, only the ...
almost 2 years ago in Outbound/Sequences 0 Backlog

Ability to Print without Tags

Have an option that allows print to be used without tags listed
almost 2 years ago in Printing 0 Backlog

Support Azure Service Principals to prevent need for channel password reauth

See cnv_fd559dv.
over 1 year ago in Email channels 0 Backlog

Make the 'printed by {username}' optional

When printing a mail 'printed by {username}' is added before the content. Could this be made optional (like the print attachments)?
almost 2 years ago in Other (CPX) 0 Backlog

Templated calendar events

We create a lot of events in our calendar to manage our work and meetings. It would be great to save the event settings as a custom template that we could select again in the future.A small drop-down button like the snooze option would work.
over 1 year ago in Cal/scheduling efficiency 0 Backlog

Individual rules applying to shared conversations

No description provided
over 3 years ago in Other (workflows) 0 Backlog

Shopify Integration - Display Items Ordered and Customer Spend

Hello Team! It would be really handy if we could see at a glance what items the customer has ordered in each order and the spend on each order with a total spend for the customer at the top. This helps us to contextualize our support to the custom...
over 1 year ago in Existing integrations 0 Backlog