Skip to Main Content
ADD A NEW IDEA

All ideas

Showing 2130

Export a contact list

Export a contact list, rather than all contacts, or even better, allow us to export a contact directly to a Mailchimp list from Front.
over 2 years ago in Contacts 0 Backlog

Move conversations between inboxes delegated to me

If a teammate has delegated their inboxes to me, I should be able to move their conversations between their individual inboxes. This can help personal assistants organize conversations into different individual inboxes.
over 2 years ago in Delegated inboxes 0 Backlog

CSAT: do not reopen conversations when feedback is sent

Ideally, this should be preventing reopening altogether, not just re-closing convos.
over 3 years ago in CSAT 0 Backlog

Allow Inbox custom fields in signatures

It would be useful to be able to access the Inbox custom fields when adding template variables into signatures, so that we could have one signature that pulls in inbox-specific information. Right now we use Account custom fields for a similar purp...
over 2 years ago in Signatures 1 Backlog

Calendar Feature

There should be a calendar available in front without having to link it to an outside email source such as Gmail.
almost 2 years ago in Core Product Experience 0 Backlog

Allow to Download Inline Images from WhatsApp senders

Currently in the desktop app is not Possible to dowload Images send from Senders. you need to switch to browser and download via right click.
almost 2 years ago in Desktop / Developer Platform 0 Backlog

Expand pattern-matching options for Dynamic Objects

Currently, Dynamic Object patterns can match on; digits [0-9] letters [a-z] alphanumeric [a-z0-9] spaces [\s] My platform can sometimes generate URLs which contain a double-slash "//" in part of the URL; https://example.com/resources//123 I want t...
almost 2 years ago in Dynamic objects 0 Backlog

Ability to send discussions later

Same sort of feature that is available for sending email messages later but would like to see it done for the Front discussions between team members.
over 2 years ago in Internal discussions 1 Backlog

Make certain sections, categories and articles on the Front Knowledge Base locked so only certain people can edit them

We have our HR policies on our knowledge base as well as team specific processes and information for training etc, and we have had to revoke certain knowledge base content creator's access to edit their team specific processes because we do not wa...
almost 2 years ago in Knowledge Base 0 Backlog

Default to last signature in email thread

Dear Product Team, I am writing to you today to suggest a new feature for our product: the ability to keep the last used signature as the default signature in an email thread. I believe this feature would be a valuable addition to our product for ...
over 2 years ago in Core Product Experience / Signatures 0 Backlog