All ideas

Google Ads conversion events for Chatbot – track users who come to our website from an ad and interact with the chat (and not the other CTAs).

Restricting who can snooze without blocking archive permission.

When a user forgets to sign off, or gets pulled away from their desk for "X" amount of time, the system makes the user "OUT OF OFFICE" and no longer allows ruled assignments. This would benefit us outside of the scheduling function. Often we have ...

Have an option that allows print to be used without tags listed

Can we have more theme features like Outlook and Google has?

Our "seen" tracker tell users when an email has been read by the recipient. It can be disabled for a given channel if it is regarded as too intrusive, however, this is not scalable if an admin wants to ensure it is disabled across all channels. We...

Some businesses are using Outlook delivery receipts emails as a formal legal guarantee that information has been shared and Front doesn't provide that today

Today, the live dashboard has an "assigned by teammate" widget that shows a teammate's full assignment count across all of Front, even when filtering by a set of inboxes. This can be a misleading number for teams where they separate out inboxes by...