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Users to create their own individual macros

Ability to create macros at the PERSONAL level For instance for me : answer to my private email, and then automatically label them "to follow", and move it to custom/personal view of this label "to follow" Thanks,
5 months ago in Macros 0 Backlog

Jump to "most recent unread" when scrolling through conversation

The jumper is based on most recent or most recent unreplied not “most recent unread”
over 1 year ago in Core Product Experience 1 Backlog

Discord channel integration

No description provided
over 3 years ago in New integration requests 0 Backlog

Additional Webhook Events For Teammate, Channel and Inbox Changes

Monzo is building a business continuity dashboard that tracks which inboxes exist in Front, who has access, and associated channels/teams. They currently use the API to refresh this monthly but would prefer real-time updates via webhooks for event...
5 months ago in Developer Platform 0

Google Ads <> Chatbot integration

Google Ads conversion events for Chatbot – track users who come to our website from an ad and interact with the chat (and not the other CTAs).
5 months ago in Chatbots 0 Backlog

Search in everywhere (spam, trash, inboxes)

No description provided
about 3 years ago in Search location 0 Backlog

8x8 integration

Front integration with VOIP provider 8x8.
over 2 years ago in New integration requests 0 Backlog

[core] AI Tagging - Only apply one tag from the list

Only of tag from the list selected in the rule can be applied. This would be an option similar to required tagging rule (see attached file) The closed tag is the one to be applied (context shared with Robert live).
over 1 year ago in AI / AI tagging 0 Backlog

Ability to export contacts and accounts from a specific contact list

No description provided
almost 4 years ago in Export 1 Backlog

Show what Front Chat visitors are typing before they've sent their message

No description provided
almost 4 years ago in Live Chat 2 Backlog