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Enable Native Translation

Build native translation into FRONT. Global companies work in many languages, and not translating customer requests like Gmail and Outlook natively slows customer service efficiency.
4 months ago in AI 0 Planned

[context] Customizable templates for AI compose

When using AI compose, I want to have more granular control over the template, including whether or not to include a closing signature.
about 1 year ago in AI / AI compose 0 Backlog

AI Compose on Mobile App

The AI composer features are a great enhancement and would be even more helpful if they were available in the mobile app.
5 months ago in AI / Core Product Experience 0 Backlog

Automatice dynamic object extraction

I would love to know if/when NLP and LLMs will be available for dynamic object extraction. Currently the feature is pretty limited by the user providing an exact match, which isn’t great for a white glove customer experience.
12 months ago in AI / AI data extraction / Dynamic objects 0 Backlog

Automatically generate AI summaries upon receiving email

I love the AI summary feature in front. My only criticism is that I wish it would automatically summarize incoming emails. This would allow me to quickly browse through the summaries without needing to click generate and wait for the generation to...
8 months ago in AI 0 Planned

Analytics on AI feature usage

Let admins know how AI features are used by their teams. Multiple goals: Measure the success of AI vs Human responses -> need a way to track which conversations used Front's AI (ratio + effectiveness i.e CSAT rankings of AI-generated, vs non-AI...
over 1 year ago in AI / AI tracking 0 Backlog

AI composer in templates

When creating templates, have the AI composer there to help create better templates
over 1 year ago in AI / Message templates 0 Backlog