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Separate KBs for different workspaces or teammate groups

We have several different departments using Front. Each department handles different things and may handle things differently than other departments. For instance, I lead the Contact Center WFM team and we have several procedures in place for how ...
5 months ago in Knowledge Base 0 Backlog

Select multiple parts of an email

Possibility to mark out multiple parts of message by holding down CTRL
over 1 year ago in Composer 3 Backlog

Dynamic objects: allow options without a static prefix/suffix

For example, hexadecimal strings of a specific length should be allowed to be turned into dynamic objects even without a static prefix.
7 months ago in Dynamic objects 0 Backlog

interact with the front calendar via API

Create calendar events. update calendar events. delete calendar events. all through api.
7 months ago in Calendar - other / Core API 0 Backlog

View internal KB on mobile app for end users

The ability to view internal articles on the mobile app
9 months ago in Knowledge Base 0 Backlog

Automatic Refreshing of Analytics Page

We display our team Analytics on a large screen in our office. We would love this to auto refresh so that the information on display is always current
2 months ago in Insights 0 Backlog

Views And (inclusive) Conditions

The ability for Views to have an "AND" condition (rather than OR). Example: I want the view to shown me all conversations with Tag A and Tag B applied. Currently Views would show conversation with either Tag A or Tag B applied.
over 1 year ago in Core Product Experience 0 Backlog

ON/OFF toggle for Front Chat widget

Only having the option to select offline hours for live chat creates a myriad of support problems for small teams juggling multiple jobs and the ability to simply turn it on/off with a single click would significantly improve the functionality.
over 1 year ago in Live Chat 1 Backlog

Language support: Spanish

No description provided
over 3 years ago in Native features 0 Backlog

Front Chat popup notifications

Would be great to have some kind of popup (bottom right) when a new chat conversation comes in to better notify team members.
over 1 year ago in Live Chat 0 Backlog