All ideas

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Rules for Discussions

Adding the ability to apply rules to Discussions in the same way rules can be applied to messages in inboxes. A new trigger for "discussion is added" or something along those lines so we can auto-tag/assign/archive discussions following the same w...

over 1 year ago in Workflows 0 Backlog

56 VOTE

iMessage / Apple Business Chat Channel integration

Ability to integrate iMessage Business Chat as a channel in Front.

over 3 years ago in New integration requests 1 Backlog

59 VOTE

Select channel when replying or forwarding with rules

Ability to change the channel used when replying or forwarding with rules. This useful when a conversation moves around multiple inboxes with different channels.

over 3 years ago in Auto-reply 0 Backlog

4 VOTE

[channel] AI suggested replies on more channel types (SMS, chat, custom..)

Same as auto-draft with AI for emails, but for chat and SMS or others TBD

3 months ago in AI / AI suggested replies (auto draft) / Live Chat 0 Backlog

55 VOTE

Ability to propose a new time & accept/decline proposed times for a calendar event

No description provided

over 3 years ago in Managing/Updating Events 0 Backlog

26 VOTE

Different signature on reply emails than on initial email

Option (perhaps a setting or a rule) to have a different email signature on reply emails than on initial emails. This is available on other platforms. My signature is quite lengthy on purpose, but it doesn’t need to appear on every subsequent repl...

over 1 year ago in Signatures 2 Backlog

8 VOTE

New custom field type: Link

Add a new custom field type: Link. It is a clickable text with a URL. Customers using dynamic objects asked for it and it can also be used for other objects like contacts and accounts.

6 months ago in Custom fields 1 Backlog

24 VOTE

Rename Forward to "Forward with subscribers" and Resend to "Resend with subscribers"

Hello! I think it would be a great idea if the highlighted "Forward" were renamed to "Forward with subscribers" and "Resend" to "Resend with subscribers." In situations when folks are trying to forward a message to others (and not reveal that acti...

over 1 year ago in Core Product Experience 2 Backlog

9 VOTE

Front Chat SDK as NPM package

As a developer, I recently ran into some issues implementing Front Chat with verified identity on my site. It would be super helpful to have a Front Chat NPM package with TypeScript definitions; this may help prevent other developers from trying t...

7 months ago in Dev Relations / Front Chat 1 Backlog

1 VOTE

[action] Allow for Dictation inside of Front

Speech-to-text to author content in Front

23 days ago in AI / AI compose / Composer 0 Backlog

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