ADD A NEW IDEA

All ideas

Showing 1627

Ability to select specific attachments from conversation thread to message when composing

Adding an option to attach files directly from a message within the Attachments section would be very helpful. Email chains can have several attachments within them and it would be easier to have them all readily available within the attachments d...
over 1 year ago in Attachments 0 Backlog

Option to add inline images in messages via the API.

When creating a message, it would be great to have an option to add inline images in the messages. Maybe an extra parameter (hash map) which can be given to the create message request. This map would have a structure like {CID1: BASE64_ENCODED_IMA...
over 1 year ago in Developer Platform 0 Backlog

Trigger chatbot with tag

It would be great if we can trigger a chatbot flow when a tag is added to a chat conversation.
over 1 year ago in Chatbots / Live Chat 0 Backlog

ability to review meetings scheduled via scheduling link instead of auto-accepting

It would be super helpful to have an option to manually review or auto accept for meetings scheduled using a scheduling link. I have customers who use this link over and over again to continuously schedule meetings without notice and it auto-accep...
over 1 year ago in Scheduling Links 0 Backlog

Add "View in Front" button to header or hyperlink subject line

For Front email notifications, it'd be great if the 'View in Front' button existed in the header somewhere. When a thread gets too long, you have to click 'View entire email' in Gmail to display that button. Even if something like the subject line...
over 1 year ago in Notifications 0 Backlog

Share drafts by default when creating a new conversation

"Shared draft" as default behaviour for a shared inbox (instead of personal draft) – when creating a new conversation (via compose button), not only on reply. Example: we have a shared inbox e.g. "accounting". we draft invoice emails sometimes wee...
over 1 year ago in Collaborate - work together seamlessly / Core Product Experience 0 Backlog

Shopify Integration & Front Chat - Customer Service

Our research indicates these 2 actions would be great: 1-sending Shopify product cards to visitors via the Front Chat 2-allow customers to check shipping updates for existing orders
over 1 year ago in Developer Platform 2 Backlog

Ability to use tables in discussions composer.

It would help us to communicate data from external information within Front and keep things moving lighting fast with our teams. : )
over 1 year ago in Core Product Experience / Internal discussions 0 Backlog

Omnisend

Front to Integrate with Omnisend
over 1 year ago in New integration requests 0 Backlog

Plug in function for SAP CRM C4C for creating Lead, Oppertunity, Notes or Tasks in CRM

No description provided
over 1 year ago in Contacts 0 Backlog