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Change UI/UX of Front Calendar and scheduling links to make it more modern

There are many scheduling apps currently with way cleaner and nicer UI/UX. Please consider redesigning yours. When we send the scheduling link to our partners/customers with bad design, it affects our brand/reputation.
over 1 year ago in Calendar View / Scheduling Links 0 Backlog

Ability for Front users to disable Oauth in Settings

Right now, users have to write into our Support team in order to disable Oauth login. It would be helpful and reduce bottleneck for users to be able to toggle this in settings, and for admins to be able to do it on their behalf.
over 1 year ago in Login and SSO settings 0 Backlog

Allow personalized settings for auto-created contacts for individual inboxes

The teams using Front at our company have a wide variety of roles and use Front completely different from team to team. Some teams find the auto-created contacts very useful for their work while others find it challenging. Currently, we can only c...
over 1 year ago in Contacts 1 Backlog

Adding "Reply as a New Conversation" as an Option

Our team would like to be able to reply as a new conversation to ease the ability for "Side Conversations" to happen with emails. For example, there may be a conversation with many participants that you'd like to keep on the original conversation,...
over 1 year ago in Compose - write efficiently with quality 1 Backlog

API to start new chat at anytime

Create an API where we can opt to show the "Start new conversation" button at all times on the modal. Would love to have the start new chat button always appear right above the footer so the user can start a new chat anytime, in an intuitive manne...
10 months ago in Front Chat 3 Backlog

Status Page on Chatbot

would be useful to have the ability to embed our status page on the chatbot - alongside the chatbot and knowledge base. similar to this status page but for our product: https://www.frontstatus.com/
10 months ago in Chatbots 0 Backlog

Have the inbox show the most recent sender only, not who started the thread

When an email comes in from a new sender, the message shows who started the thread instead of who sent the email. This makes things confusing and some responses from individuals I would prio over others. This feature makes it difficult to do and t...
over 1 year ago in P2 display - conversation list 0 Backlog

Skip a rule if the activity (trigger) is API-created rather than human created

As an Admin, I want the ability to add a rule condition that stops a rule from running if it's triggered by an API rather than human creation.
over 1 year ago in Workflows 0 Backlog

TrustPilot integration

No description provided
about 3 years ago in New integration requests 0 Backlog

Salesforce CRM Sync - Ability to pause sync

Conversation with 1Password: https://front.frontapp.com/open/cnv_g26u81v?key=y8gnIViExQSIiBqOCwVNbfGv71w3skhQ
10 months ago in Existing integrations / Other (Contacts) 0 Backlog