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Apple Watch app

No description provided
over 2 years ago in Client Platform 0 Backlog

Leverage information from external database in chatbot flow

We would like to be able to leverage data from an external database (like an order system) in the chatbot flow to be able to automatically deflect questions that could easily be answered with information from the database. Ex) Customer: What's my ...
over 1 year ago in Chatbots 0 Backlog

Ability to choose date aggregation in graphs & previous period in Analytics

No description provided
almost 4 years ago in Analytics - Widgets - timeline 0 Backlog

Consider business hours in tag duration

Other time-based metrics consider business hours (response time, reaction time, resolution time), but tag duration does not. When tag duration is used to measure business processes, it is helpful to ignore periods where people are not working ...
almost 4 years ago in Business Hours and time measure 0 Backlog

Ability to resize and filter columns in accounts manager

No description provided
over 1 year ago in Accounts Manager / Contacts 4 Backlog

Log attachment in dropbox/drive/etc as a rule action

Add a 3rd party integration action "Log attachment in 3rd party system"
almost 4 years ago in 3rd party 0 Backlog

Jira on-prem integration

Similar to our Jira cloud integration, enable on-prem instances of Jira to be connected to Front.
over 1 year ago in New integration requests 0 Backlog

Attachments indicator when you print

No description provided
about 4 years ago in Printing 1 Backlog

Export a contact list

Export a contact list, rather than all contacts, or even better, allow us to export a contact directly to a Mailchimp list from Front.
over 1 year ago in Contacts 0 Backlog

Language support: Thai

No description provided
10 months ago in Native features 0 Backlog