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Search Function in Signatures

Please can the search algorithm in Signatures be less 'fuzzy' and actually return the results based on the criteria requested? We have a lot of signatures and it can be painful to scroll down a long list because the search function doesn't work as...
7 months ago in Signature management 2 Backlog

Access chat visitor drop off data

I want to be able to see the inputs a chat visitor has entered when they drop off before completing the flow. For many use cases, this data is crucial as it allows me to know who tried to interact with my chat widget and reach back out to them pro...
about 1 month ago in Live Chat 0

have a take it button to assign in 1 click

Have the possibility to assign yourself on a conversation with one click
4 months ago in Core Product Experience 0 Backlog

Option to unsubscribe a teammate from an email conversation

Once a conversation is finished, I'd like the option to unsubscribe any teammate who was initially in the conversation. They have no need to see the rest of the emails that go back and forth and may waste time looking at responses that they are a ...
over 2 years ago in Core Product Experience 3 Backlog

Ability to create tasks via API and Rules

The new tasking system is not easy to use - it takes multiple clicks to make a task. Allow auto creation via API or Front rules
about 1 month ago in Core API / Workflows 0 Backlog

Advanced Customisable Branding in Portal

Allow for customers change font, more colours of all elements and rearrange layout.
3 months ago in Customer Portal 1 Backlog

Custom metrics or formula fields in analytics

No description provided
3 months ago in Insights 0 Backlog

Configure the sidebar to show teammates who are "available"

Would help large teams be able to see exactly who is online, especially when the teams all have different starting times and work across the globe.
over 2 years ago in Core Product Experience 4 Backlog

Macros available in Company settings

Ability to create macros at the company level, allowing them to be deployed across multiple workspaces and initiated from individual inboxes.
about 1 year ago in Macros 0 Planned

Flag all rules and macros that break when deleting a resource (tag, teammate, etc.)

When deleting a resource like a teammate, tag, or inbox, Front should flag all the rules and macros currently using that resource so that admin can update these workflows accordingly.
7 months ago in Rule management 1 Backlog