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Hide inbox from the Move to dropdown

Our instance is growing, and we have more and more inboxes. Some of these inboxes should never have anything moved into them. Other inboxes would be great to limit only to users who have access to the inbox. Would be great if we could provision pe...
over 1 year ago in Collaborate - work together seamlessly 0 Backlog

Ability to create rules with the API

No description provided
over 2 years ago in Core API 1 Backlog

Support searching for part of words, email, IDs (partial search)

Description: Sometimes I search using only a part of a longer keyword. Keywords can be: an email address where I remember partially the domain name an order ID where I only know the beginning or the end, or when there is a space in it but I don't ...
over 3 years ago in Matching 0 Backlog

Show calendar invites in Sent folder

View calendar invites that I have created in my Sent folder
over 2 years ago in Calendar - other 0 Backlog

Merge conversations rule action

No description provided
almost 4 years ago in Rule actions 0 Backlog

New [Is out-of-office] Teammate property for Dynamic Variables

Have a new [Is out-of-office] Teammate property to use in Dynamic Variables, in addition to [Is available] which returns false whether the status is Busy or Out-of-office.
11 months ago in Smart rules 0 Backlog

Show time off end date next to a teammate's name

No description provided
11 months ago in Admin Experience / Core Product Experience / Teammate management 0 Backlog

Knowledge Base: Set up approval workflows

Ability to set up an approval workflow so that certain teammates can approve an article before it is allowed to be published
almost 2 years ago in Knowledge Base 0 Backlog

Create a calendar invite from an email and automatically put the people on the email as invitees

Would help anyone that needs to create a meeting related to or derived from an email
9 months ago in Calendar - other 0 Backlog

Ability to manually mark a chat as "resolved", and allow a user to start a new chat conversation on another topic

We can't manually configure chat messages to refresh for the end-user. If someone sends us a message and we solve their problem, there's no way to manually make the chat history clean up/mark it as resolved so they can send us another message. Thi...
almost 2 years ago in Live Chat 4 Backlog