Allow admins to convert private inbox to shared inbox (vice versa)
Users often request Support to make individual inboxes a shared inbox (or vice versa). Having a feature that would allow them to do this on their end would be great to help promote shared inbox adoption and collaboration, without losing email hist...
Fetch messages by a common Outlook ID using Core API
Hi, We are implementing a requirement to correlate Outlook emails to Front messages. There is one common ID in the source message (internetMessageId in Outlook and message-id in Front). We need to have the ability to fetch a message using the Fron...
Add mailbox setting option to order the conversations/emails above the thread w/preview pane below
This is request is to be able to customize mailbox layout similar to GMail, MS Outlook, YahooMail, or other email clients to have message preview reading pane on the bottom rather than to the right of message list.
Allow owners of individual inboxes or their company admins to transfer ownership of those inboxes to another user
Currently, users have to reach out to support to request an individual inbox's ownership transfer to another user. They can easily delegate their individual inboxes to users, and I feel like it'd make sense to grant the ability to fully transfer o...
Change the color of a newly created inbox/team inbox
Hi, Using the API to create a new inbox/team inbox. It would be so helpful to enable the ability to change the color in the settings of the item. Similar to what is already enabled when creating a tag, using the highlight attribute.
It would be nice to integrate Google Dialogflow into our chat offering in the way Twilio Flex currently does https://www.twilio.com/blog/flex-dialogflow-cx-digital.
Hi, I'd like to be able to fetch a teammate's vacation (wether if it's planned or ongoing) via an API endpoint. The end need would be to be able to alert specific clients on our webapp that the manager of their unit (as in real estate units) is un...