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the ability to search participants in the email/ internal comments thread

I would like to be able to, ideally, click on a subscriber icon and have a search result (like pinned comments) pop up with only their comments from an email /internal comment chain. I am often looking back to see what Karen or Bob said about such...
5 months ago in Core Product Experience / Search 1 Backlog

Allow to exclude email threads with only one email from analytics

When analyzing one person's stats, I would like to exclude the email threads that only have one email without an answer. They could be considered as automatic emails (example: someone has accepted my calendar invite).
5 months ago in Insights 1 Already available

Recently used tag dropdown configurable by user

for example: increased from 5 to 10, or toggle off altogether
over 2 years ago in Tags 0 Backlog

Restrict who you can @mention

In some cases it may be undesirable for users to mention other teammates, thereby inviting them to the conversation. Some examples Users should only be able to mention other teammates with access to the current Workspace Users should only be able ...
almost 4 years ago in Restrictions 3 Backlog

Add ability to disable autocorrect emojis

Front has a feature that autocorrects certain punctuation to emojis. I would like the ability to disable this feature. I frequently use certain URLs and file paths which autocorrect to emojis. Which, as you can imagine, I don't want to happen. Ple...
over 1 year ago in Core Product Experience 1 Backlog

Export rules to CSV

Provide an overview off all rules when doing housekeeping and auditing. This could be a global export and/or per-Workspace.
almost 2 years ago in Admin Experience 2 Backlog

Enable Search in long messages opened through the "view entire message" pop up

When I receive a very long email (more than 100k characters), I cannot search in the whole email because P3 only shows 100k characters. While I can click on the "view entire message" to open the whole email in a pop up, Search is not enabled on th...
10 months ago in Search 0 Backlog

Application Webhook: Monitor request logs

As a developer building a private Application Webhook for my team, it would be helpful to see a log of payloads Front sent to my webhook via a Front dashboard, and the responses returned by my app. Even just exposing these for the past hour or so ...
10 months ago in Links 0 Backlog

Bulk upload Shifts

Mass changes for large teams in shifts are difficult to adjust in the product. Uploading via CSV would reduce the time needed to take these actions.
about 1 year ago in Admin Experience / Workforce management 0 Backlog

Allow a user to send a message only if certain criteria are met

There is currently no way to prevent a user from sending a message. Some examples could be: allow only if the conversation has the tag "approved" block sending to external domains if the conversation has the tag "internal" only allow account manag...
over 1 year ago in Rule library 0 Backlog