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Data storage location: Australia

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over 1 year ago in Compliance & security 0 Backlog

Add 1 hour timeslots with the "Insert meeting times" button

Right now, Front's "Insert meeting times" button only suggests 30-minutes timeslots, even when 1 hour-long or 2 hour-long timeslots are selected, with the matching duration of the timeslot selected in the modal. I think the inputted duration of a ...
over 2 years ago in Scheduling Links 2 Already available

Include merged conversations in analytics event export

Sales teams make use of the merge conversations feature. However the analytics full event export includes no information relating to merged conversations. This makes merged conversations impossible to reconcile. Since merging conversations is a su...
over 1 year ago in Exports, API and connectors 0 Backlog

Enable doc and xls file sharing through Twilio WhatsApp API

Enable sharing word and excel files through a WhatsApp message
over 1 year ago in Systems 0 Backlog

create a recipient folder in Front to re-use the same list for a sequence

instead of importing everytime a new recipient list, being able to re-use the same list through a folder in sequences.
over 2 years ago in Contacts / Outbound/Sequences 1 Backlog

Adding Last Message to Create Draft Reply

Hello, When adding a response to a conversation using the following Core API: https://dev.frontapp.com/reference/post_conversations-conversation-id-drafts The expectation is that the created draft will include the message thread as a quote (th his...
over 2 years ago in Developer Platform 0 Backlog

Guru Enhancement Answers

Guru just released a new feature that allows users to search across applications integrated into Guru for "answers" to their questions. I wanted to surface this because I can see this functionality beneficial to customers. Peak Performers is one c...
over 2 years ago in Existing integrations 0 Backlog

Set Timezone Manually

The timezone is set to whatever the computer clock in. As someone who travels, my time zone changes often and would like to my Front to stay in my home base timezone while my computer and I change timezones. Thank you.
over 2 years ago in Core Product Experience 1 Backlog

Bulk block teammates

Implementing a feature to block multiple departed teammates simultaneously would streamline our license/teammate management processes.
over 1 year ago in Admin Experience 0 Backlog

Query metrics for a specific conversation

Both: In app (could be in a conversation's details) And through the API (directly in the response, without having to request an export)
almost 4 years ago in Investigation features 0 Backlog