All ideas

Having to have another meeting with the same attendees - the only way I see is to add them all individally...it would be great to be able to copy an attendee list into a new meeting.

On mobile, please find a way to navigate from one thread to another easily [interpretation: when you have a conversation open in mobile app then to move to another conversation you have to navigate back to the conversation list. You can't just go ...

When you view a completed Chatbot<>Visitor conversation in the conversation UI, we see the AI/Visitor messages differentiated by being bolded or not. While the HTML version of the message accessible via the API does contain the same bolding,...

Possibility to mark out multiple parts of message by holding down CTRL

At the moment you can get only 3 lines for recent searches, can there be an option to expand that or have it as standard for more recent history to be displayed

Want the ability to add the 'number of resolved conversations' as a column in the teammate report. Want to have a quick view of how many conversations each teammate in the workspace completed.

Please sync the Drafts folder from Exchange Online into Front, into Drafts. (Same as you do for other folders in an Exchange Online mailbox). For context: Sage 200 accounting software generates emails into Drafts of a user's mailbox. User then has...

We often send out a test of a new email strategy / approach and it would be great to be able to measure 'opens' and 'clicks' like you can with a marketing campaign - to measure the success of various customer success or sales initiatives. I think ...

Track creation and deletion of App and API tokens on the audit logs.