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HubSpot integration - populate Assigned To variable when logging emails

When we send an email through Front and use the HubSpot integration and logging rule to log to HubSpot, the email is marked as "unassigned" on HubSpot's end and we are unable to assign it after the fact. Because these emails are unassigned, they a...
over 2 years ago in Existing integrations 0 Backlog

HubSpot plugin - prevent logging to teammates' HubSpot contact records

When using HubSpot plugin, Front logs all emails, sent and received, to your teams' contact records. We don't need these logs on our own contact records. I would love for the HubSpot logging to skip logging to contacts in your own domain, or at le...
over 2 years ago in Contacts 0 Backlog

Integration with Dialogflow in Chat

It would be nice to integrate Google Dialogflow into our chat offering in the way Twilio Flex currently does https://www.twilio.com/blog/flex-dialogflow-cx-digital.
over 2 years ago in Front Chat 0 Backlog

Analytics connector: Power BI

Directly connect to Power BI
over 3 years ago in Exports, API and connectors 0 Backlog

Add 1 hour timeslots with the "Insert meeting times" button

Right now, Front's "Insert meeting times" button only suggests 30-minutes timeslots, even when 1 hour-long or 2 hour-long timeslots are selected, with the matching duration of the timeslot selected in the modal. I think the inputted duration of a ...
over 2 years ago in Scheduling Links 2 Already available

Saved searches

When users are searching for the same topic over and over again, they would like to be able to save the view on their sidebar for easier access. Some of the things they are searching for again and again are their @mentions. or certain tags that ma...
over 4 years ago in P1 navigation - left pane 0 Backlog

Rule debugging: add an activity when a rule could not assign because teammates are out of office

No description provided
over 3 years ago in Rule management 0 Already available

create a recipient folder in Front to re-use the same list for a sequence

instead of importing everytime a new recipient list, being able to re-use the same list through a folder in sequences.
over 2 years ago in Contacts / Outbound/Sequences 1 Backlog

Adding Last Message to Create Draft Reply

Hello, When adding a response to a conversation using the following Core API: https://dev.frontapp.com/reference/post_conversations-conversation-id-drafts The expectation is that the created draft will include the message thread as a quote (th his...
over 2 years ago in Developer Platform 0 Backlog

Guru Enhancement Answers

Guru just released a new feature that allows users to search across applications integrated into Guru for "answers" to their questions. I wanted to surface this because I can see this functionality beneficial to customers. Peak Performers is one c...
over 2 years ago in Existing integrations 0 Backlog