ADD A NEW IDEA

My votes

Showing 2086 of 2086

More information in the App notification

In the App notification we can't see who sent the email and the whole content of it if it is too big. It would be nice to be able to see this information
over 1 year ago in Notifications 0 Backlog

Customize color of widget launcher separately from widget

No description provided
about 3 years ago in Live Chat 0 Backlog

Adding Plato to CRM Applications/Integration

Add https://platomedical.com/ to list of apps and integrations.
over 1 year ago in Developer Platform 0 Backlog

SLA rule counting only until first reply to conversation

Some customers have SLA only for the first message, we would need First Reply Time Goals specifically.
over 4 years ago in Advanced rule conditions and actions / SLA 1 Already available

Default open to a team inbox in mobile app

No description provided
over 4 years ago in Mobile 0 Backlog

Tag individual messages within an SMS thread

Add a tag to an individual message within an SMS thread
over 1 year ago in SMS 0 Backlog

ontimesuite.com calendar integration

Integrating calendar with one time suite
over 1 year ago in Calendar - other 0 Backlog

Single-use scheduling link

Ability to have canned, easily accessible scheduling links that have preset conditions/settings, but can only be scheduled once.
about 3 years ago in Scheduling Links 0 Backlog

Suggest "@" value based on the users' workspace

We have been running into assignation problems recently, since we have homonyms between our usernames. People are used to "@" quickly in order to be efficient, however they sometimes do not look closely enough, and click "Enter" on the first sugge...
over 1 year ago in Comments / @ mentions 0 Backlog

Analytics on drafts

Number of drafts created by teammate, time in draft before sending etc.
over 4 years ago in New metrics 0 Backlog