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Configure tab settings in Views (Unassigned/Assigned vs Open)

Personal and Shared views only show an "Open" tab when it has a filter for an assignee. Otherwise, it uses the "unassigned" / "assigned" setting. It would be nice to set the inbox tab setting manually for each view, since the counter next to the v...
over 1 year ago in Core Product Experience 0 Backlog

Ability to adjust email headers

It would be very useful to be able to add headers to messages sent via a custom SMTP server.
almost 4 years ago in Message headers / metadata 2 Backlog

Set a default font

No description provided
almost 4 years ago in Mobile 1 Backlog

Limit number of meetings that can be created in a week via scheduling link

No description provided
almost 3 years ago in Scheduling Links 0 Backlog

Create a 'split screen' view where a discussion shows up next to an email thread

Would enable conversation in a much easier way, without internal communications being buried in the email thread as they currently are (when it is very easy to miss internal updates or requests if they are buried by emails).
over 2 years ago in Core Product Experience 0 Backlog

Display spam folder counter

Allow for a user to see a count on Spam mail.
over 2 years ago in Core Product Experience 1 Backlog

Make chat window smaller when browser is not on full screen mode

When customers are not using our website on full-screen mode, the current chat box will expand & take up their entire page. Previously, the chat box would only show up in a smaller screen on the bottom right corner. We'd like this small chat b...
over 2 years ago in Live Chat 0 Already available

Allow delegates for managing calendar

No description provided
over 4 years ago in Managing/Updating Events 0 Backlog

Search within PDF Attachments

Allow the search function to search for keywords within attachments. Very useful for searching for invoices, products or purchase orders where the part numbers or invoice numbers are known, but not listed on the email or attachment file name.
6 months ago in Search 1 Already available

Default workspace for Analytics

Allow to set a default workspace on which Analytics loads. Avoids loading a workspace with lots of data, during which it's not possible to switch to desired workspace.
about 1 year ago in Insights 0 Backlog