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[action] AI compose to show the before and after
I wish AI compose to be easier to use. Problem 1: It requires to many clicks, it's not automated enough ideas: inline suggestion; autocomplete; floating bar ... Problem 2: hard to know the changes when using a compose text transformation ideas: Se...
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Display the contact details of e-mails mentionned in the body
When I receive an e-mail containing an e-mail adress, I would like to be able to see the contact details linked ot this e-mail adress on the right pannel Use case: An e-mail from a customer got forwarded to our Front email adress. We want to displ...
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the ability to search participants in the email/ internal comments thread
I would like to be able to, ideally, click on a subscriber icon and have a search result (like pinned comments) pop up with only their comments from an email /internal comment chain. I am often looking back to see what Karen or Bob said about such...
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Allow to exclude email threads with only one email from analytics
When analyzing one person's stats, I would like to exclude the email threads that only have one email without an answer. They could be considered as automatic emails (example: someone has accepted my calendar invite).
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7
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Audit which teammates aren't using their inbox access
Some company admins want to keep shared inbox access controls to the minimum necessary. A teammate may have been granted access but rarely views conversations in the inbox, which means their access can be revoked. How can we help company admins to...
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13
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