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Status Backlog
Created by Guest
Created on Apr 15, 2025

Show contact details for mentioned emails

Problem
Contact details only display for the email sender. When emails are forwarded or contain mentions of other contacts in the body, the details for those contacts do not appear in the right panel.

Request
Display contact information for email addresses mentioned in an email body, enabling teams to see customer details even when emails are forwarded or when the mentioned contact is not the sender.

  • ADMIN RESPONSE
    Jul 24, 2025

    Your idea is now live and open for voting.

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