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Dedicated Snooze permission

Restricting who can snooze without blocking archive permission.
11 months ago in Admin Experience 0 Backlog

Report Phish | ProofPoint Phishing Alarm/Report Phish Extension

This extension is used by many companies and by ours. It is integrated in our Microsoft 365 suite. When we have deployed Front, it makes the Phishing of an email more of a challenge to our workers as they need to go through many unsecure hoops to ...
over 2 years ago in New integration requests / Security 0 Backlog

Allow users to easily track dynamic objects

As a user, I want to be able to track activity for a particular dynamic object. I need to be able to quickly access all conversations associated with a dynamic object, and be aware of when new conversations come in. Tags are a great example of how...
almost 2 years ago in Dynamic objects 0 Backlog

Import from PST files from Outlook

Hi everyone! I am very impressed by what Front has accieved, and found myself doing my full-blown migration from Outlook today! I was however surprised to find out that I can't get the history from my SMTP adresses - and there is no way to use PST...
almost 2 years ago in Import 0 Backlog

Sidebar table of contents navigation for knowledge base home page

Instead of having readers click through boxes of categories, let them scroll through a list of categories and nested categories from the home page. Often used for technical documentation.
almost 2 years ago in Knowledge Base 0 Backlog

SEO support for knowledge base

Please comment what sorts of search engine optimization support you are interested in when voting.
almost 2 years ago in Knowledge Base 3 Backlog

Change order of team workspaces

Ability for users to reorder Team workspaces in their sidebar
over 4 years ago in P1 navigation - left pane 1 Backlog

Teammate Counter

On the teammates section for workspaces, it would be a great add to just have a teammate total count somewhere at the top. This is a nice piece of information to be able to know at a glance when managing workspaces. The only 'workaround' I can fin...
6 months ago in Admin Experience 0 Backlog

Alerts for Customer Inactivity

Would be great if there was a way to use the contacts/accounts section and track last communications we have with customers. Even set a rule or SLA to alert us if a set time has passed and we haven't heard from a certain person or company. Could b...
6 months ago in New metrics 0 Backlog

Ability to trigger rules when a teammate becomes OOO

Example: WHEN "Inbox Owner" is OOO, THEN "Notify Teammate"
over 2 years ago in Workflows 1 Backlog