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Status Backlog
Categories New metrics
Created by Guest
Created on Apr 8, 2025

Alerts for Customer Inactivity

Would be great if there was a way to use the contacts/accounts section and track last communications we have with customers. Even set a rule or SLA to alert us if a set time has passed and we haven't heard from a certain person or company. Could be very beneficial to companies with repeat customers.

  • ADMIN RESPONSE
    Jul 30, 2025

    Your idea is now live and open for voting.

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