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Breakdown automated vs manual actions

Gives the ability of tracking rule impact and optimize your workflows.
about 4 years ago in New metrics 0 Backlog

Application Webhooks Private Inbox Scope

Right now application webhooks are restricted to the shared inbox scope. It would be nice if the scope could be extended to include private inboxes.
9 months ago in Developer Platform 0 Backlog

Identify the different linked mail to your original

When you have an original conversation with different links, a little marker so you can identify exactly what is the purpose of the step of the process of what you are working on.
9 months ago in Core Product Experience 0 Backlog

Copy teammate groups when using "Clone settings from an existing teammate"

Be able to clone a teammate's teammate groups when inviting a new teammate and using the "Clone settings from an existing teammate".
9 months ago in Admin Experience 0 Backlog

Automatically switch signatures based on tags

We think this would be a nice feature: being able to automatically switch signatures based on tags. So, if a conversation has tag A, use signature X. This could even simply work with the existing rules feature. The signatures could be added to the...
almost 3 years ago in Core Product Experience 1 Backlog

Active and Archived conversations in the Workload Report

No description provided
over 1 year ago in Existing metrics 0 Backlog

Ability to bring high priority inboxes to the top of the sidebar

Give people more flexibility to reorder inboxes to ensure high priority inboxes are not lost at the bottom of their sidebar or below the fold.
almost 3 years ago in P1 navigation - left pane 0 Backlog

Duplicate calendar events

No description provided
over 3 years ago in Create New Event 0 Backlog

MailChimp integration

No description provided
about 2 years ago in Developer Platform 0 Backlog

Hubspot / Salesforce CRM Sync to update lists

Ability to have contact/accounts lists updated just like custom fields from the CRM Syncs (Salesforce, Hubspot etc)
about 2 years ago in Contacts / Existing integrations 0 Backlog