All ideas

Ability to create macros at the PERSONAL level For instance for me : answer to my private email, and then automatically label them "to follow", and move it to custom/personal view of this label "to follow" Thanks,

I'd like AI compose to mostly focus on the last email in the thread when composing a response, instead of pulling information from the entire thread.

I use Front for work but have my personal gmail account linked as well. I'd like to hide my gmail account so I'm not distracted by it during the work day and also so I never risk my colleagues seeing my personal emails if I'm sharing my screen and...

As a developer, I would like the ability to delete channels via the API. Specifically custom channels which were created via the API - https://dev.frontapp.com/reference/create-a-channel The inability to do this has lead to hitting channel limits ...

Keeping an external record of workspace configuration requires periodic polling of the API, which is inefficient and not real-time. To support better auditing and configuration backups, Webhooks integration should be expanded to include admin even...

Google Ads conversion events for Chatbot – track users who come to our website from an ad and interact with the chat (and not the other CTAs).

I'm often CC on mails, and I bet my partners go crazy when a conversation keeps going when I'm out of office or on vacation and they get a vacation responder after each e-mail from me. I believe it is a standard nowadays to have a function to only...

Ability to show chat visitors which support agents are currently online and also the average response time like Intercom does. Would also be helpful to display a message "The team will reply in [xx] hours" if no one is online.

DomainKeys Identified Mail (DKIM) is a cryptographic technology that uses a public key and a private key to verify that the sender of the email is responsible for the corresponding domain. DKIM is a way for valid email senders to prove themselves ...

In the phones app, it would be nice to be able to create a new tag while on the road.