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Show summaries for all conversation previews

Show the conversation summaries when it can help understand what a conversation is about, across the app so a user can work faster. For example, showing the summaries on conversation previews in the inbox view the search view linked conversation t...
12 months ago in AI / AI summary / Core Product Experience / Search result previews (P2) 0 Backlog

Add internal discussions to Analytics

No description provided
over 4 years ago in Insights / Metrics by type 0 Backlog

Ability to add internal notes through Zoho

No description provided
3 months ago in Developer Platform 0 Backlog

Support for custom lead ratings - Zoho

No description provided
3 months ago in Developer Platform 0 Backlog

Specify fields to receive in Application Webhook events

My team uses Application Webhooks to ingest data from Front. We generally only need to access certain fields in an event payload, with most of the data in the payload being discarded. To help save on our ingress bandwidth costs (and Front's egress...
6 months ago in Developer Platform 0 Backlog

[accuracy] Similar conversations feedback loop reinforcement

Similar conversations lack of accuracy.Ideas: Allow to remove "similar" results and use this as training signal to improve the accuracy
about 1 year ago in AI / AI similar conversations 0 Backlog

Initiate an email from a personal address in a shared inbox

I'd like to be able to start an email "in a shared mailbox" but sending from my personal email address/inbox so that any replies show up in the shared mailbox as open/assigned to me. Most of our users communicate with customers using their own ema...
almost 2 years ago in Core Product Experience 0 Backlog

Ability to edit all events in a recurring series, instead of just one event

No description provided
about 4 years ago in Managing/Updating Events 0 Backlog

To have the ability to turn off the reading pane (conversation view) and only see list of emails

Having just started using Front (previously used Outlook), I find the Front screen far too busy and cluttered. I would much prefer the option to turn off the reading pane which makes the screen much clearer and easier to read.
over 2 years ago in Core Product Experience 0 Backlog

Language support: Spanish

No description provided
over 4 years ago in Native features 0 Backlog