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Status Backlog
Categories Chatbots
Created by Guest
Created on Jul 13, 2023

Customize chatbot flow based on contact fields

We would like to be able to customize the chatbot flow / serve our customers different flows depending on specific customer attributes (i.e., contact fields).

Different customers fall under different categories in terms of how we will provide support, so depending on the customer type, we will want to serve them a specific chatbot flow.

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