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A centralized team calendar for a shared inbox

No description provided
almost 3 years ago in Cal Collaboration 0 Backlog

Hide inbox from the Move to dropdown

Our instance is growing, and we have more and more inboxes. Some of these inboxes should never have anything moved into them. Other inboxes would be great to limit only to users who have access to the inbox. Would be great if we could provision pe...
almost 2 years ago in Collaborate - work together seamlessly 0 Backlog

Log timeline activity on conversation subject being manually changed

My team spotted a couple of cases where the subject of a message did not align with the conversation subject; it turns out someone on the team manually edited the conversation subject. To make cases like this clearer, it would be useful to have a ...
11 months ago in P3 display 2 Backlog

[context] AI Compose with attachments

Allowing AI compose to have context with attachments, including PDFs.
over 1 year ago in AI / AI compose / Attachments / Compose - write efficiently with quality 0 Backlog

Easy "find a time" feature when scheduling with many guests (scheduling assistant)

No description provided
almost 3 years ago in Cal/scheduling efficiency 0 Backlog

Macros: [Archive for specific teammates] action

As a user, for the same reasons that Archiving and unsubscribing specific users in a rule is useful, I want to be able to do this for a Macro. For example, when moving a conversation from Inbox A to Inbox B. Even if some participants on the conver...
5 months ago in Macros 0 Backlog

Knowledge Base: Set up approval workflows

Ability to set up an approval workflow so that certain teammates can approve an article before it is allowed to be published
almost 2 years ago in Knowledge Base 0 Backlog

Jump to first email in conversation

Have an easily accessible button to jump to the top of a conversation
almost 3 years ago in P3 display 3 Backlog

Safety nets for agents

This is an entire family of workflows around "I want to prevent something in special circumstances" Identified use cases: - Select a default channel in certain cases (i.e. "you have to use the risk@ channel by default when in the risk inbox") - Bl...
over 4 years ago in AI / AI angel (QA before sending) / Other (workflows) / Workflows 0 Backlog

Add more triggers to require tags rules

Require tag rules currently apply to move and archive actions. It could be useful to offer other options: reply, comment, etc.
over 3 years ago in Rule library 2 Backlog