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Knowledge Base: add a sitemap

Knowledge base: Be able to create a sitemap by language (once multi-language feature is implemented) for SEO purposes.
almost 2 years ago in Knowledge Base 0 Backlog

Expose Conversation Custom Fields to Plugin SDK

Right now if we need to access custom fields on a Conversation via the Plugin SDK, we need to issue a server-side API request to GET /conversations/:id. It would be helpful to expose conversation custom fields to the Plugin SDK in the same way as ...
over 1 year ago in SDK 1 Backlog

Provide access to Zoom meeting settings in Front

As a Zoom meeting user, I need to be able to set audio and camera defaults and assign cohosts when I create a meeting in order to efficiently create a meeting. Currently, I have to create the meeting in Front and then go into the Zoom app to adjus...
almost 2 years ago in Schedule - manage your calendar 0 Backlog

Mastodon channel support

No description provided
over 2 years ago in New integration requests 0 Backlog

Split billing permissions from Company admin status

Today, company admin is the highest level of access which allows the user to access anything in Front, including billing actions such as adding licenses, changing payment details or upgrading plans. We could introduce a new notion of billing permi...
over 4 years ago in Increase granularity of admin permissions 0 Backlog

Keep 1 pinned comment in the email view at all times

When you make a new comment, it shows on the email "feed" (the section between the opened email and the left sidebar where all the emails are), but when someone replies, the comment disappears from the "feed". You can still find it if you open the...
over 2 years ago in Core Product Experience 1 Backlog

Automatically add as participants when displaying multiple calendars

If I create an event on Front calendar while viewing multiple agendas, it should add these teammates as participants by default
over 1 year ago in Create New Event 0 Backlog

Contacts Shared By Inbox

Currently there's private and public contacts. However, we have several different shared inboxes having to weed through all the contacts to send a message. Can contacts be saved to a shared inbox or multiple shared inboxes -- then you only have ac...
over 2 years ago in Contacts 2 Backlog

Custom table in Analytics

Ability to create a custom tables in Analytics by selecting metrics used, columns and lines content.
over 2 years ago in Customization 0 Backlog

Please enable person accounts from salesforce to sync as contacts in Front

Specific to individual "Person accounts" in Salesforce
8 months ago in Core Product Experience 0 Backlog