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Trigger dynamic object creation when conversation title is changed

Would love to have dynamic objects triggered when I edit a conversation title and add a dynamic object pattern
almost 2 years ago in Dynamic objects 5 Backlog

Chatbot: Set knowledge base as default tab upon opening

Would be very useful to have to option to set the knowledge base/Help center tab as the default one so that when a user opens the chatbot they arrive on the Help center tab instead of the chat.
almost 2 years ago in Chatbots 0 Backlog

Create Default Option/viewing always last message in thread

it is important when there is a conversation with many participants to view always the last sent message when you search it and open it instead of touching the button jump to most recent .
almost 2 years ago in P3 display 0 Backlog

Indicate if an email invitation has been forwarded

No description provided
over 2 years ago in Attendee management / Managing/Updating Events 0 Backlog

Dynamic signatures, change based on variable content

No description provided
over 2 years ago in Signatures 0 Backlog

Keyboard shortcut: reset style / format

keyboard shortcut to remove text formatting
over 2 years ago in Composer / Keyboard shortcuts 0 Backlog

Bulk create tags

Admins can use a CSV to import tags in bulk.
over 2 years ago in Bulk updates 0 Backlog

[action] AI answer for KB to support multiple KBs

Situation Description: Currently, users can only search for answers in a single knowledge base (KB) at a time. This limitation requires users to know which specific KB contains the relevant information, and if they don’t, they must manually search...
11 months ago in AI / AI answer for KB (Ask your KB) 0 Backlog

See sent messages in delegated inbox

No description provided
over 4 years ago in Delegated inboxes 1 Backlog

Assignment limits for round robin

Similar to what is offered to load balancing, round robin would not assign to teammates that have N open conversations already assigned.
over 4 years ago in Load balancing 0 Backlog