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Calendar Default Visbility

Defaulting calendar settings to at least "allows teammates to see each other’s free/busy information but not the details of their events".
6 months ago in Core Product Experience 0 Backlog

Allow auto-installed apps to be disabled

Certain applications (e.g. those with only a channel type) appear "enabled" in the app store and have no way to disable them. This makes it hard to understand what external services have access to Front data. There should be a way to remove these ...
11 months ago in Partner Integrations 0 Backlog

Increase the character limit for Front Chat

The limit is set to 2000 characters currently, it would be nice if this could be increased to avoid needing to send multiple messages or direct the customer to another form of communication i.e. email when dealing with a more complex inquiry.
almost 2 years ago in Live Chat 0 Backlog

Change order of team workspaces

Ability for users to reorder Team workspaces in their sidebar
over 4 years ago in P1 navigation - left pane 1 Backlog

Limit team signatures only to certain teammates

Option for the company administrator to assign a signature to a particular person. Currently you can only assign a signature to an inbox.
over 2 years ago in Signatures 0 Backlog

Allow Application Objects to scan email message HTML

Currently when Application Objects use the "Transform URLs into an application object" option, they can only match plan URL content. For example, and AO detecting URLs with https://example.com/user/:id, would match Mathilde's profile, but not Laur...
11 months ago in Dynamic objects 0 Backlog

[activation] have the training messages to respect the rule conditions

situation: If the rule conditions have a not from X, then it's confusing to have messages in the training messages not respecting the rule condition request: Respect the rule conditions for the selection of the message to review
11 months ago in AI / AI tagging 0 Backlog

Support Snooze activities in Intercom

When snoozing a conversation in an Intercom channel in Front, this is synced to Intercom as "Archived" which is not intended. Request is to support Snooze activities fully in both systems. https://developers.intercom.com/docs/references/rest-api/a...
almost 2 years ago in Intercom 0 Backlog

Lithuanian option for AI language

Expand AI language capabilities to include Lithuanian
6 months ago in AI language 0 Backlog

Task assignments within internal comments

To be able to assign specific tasks that you would like a teammate to do in regards to an email within the internal comments section. "@teamate(task) Can you pull data that supports my response to this customer email ". The task could then could l...
6 months ago in Core Product Experience 0 Already available