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Update custom field value: add option for [Once] or [Always]
Hi Team, I would like to propose an enhancement to the rules engine—specifically, the ability to control how frequently a Conversation custom field is updated. It would be helpful to have a variable or condition that lets us specify whether a cust...
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8
VOTE
18
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11
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7
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11
VOTE
Show a more comprehensive list of activity history in private inboxes
https://help.front.com/t/m1hk76d/understanding-activity-history Upon testing, it looks like we will only show info for snoozes in the activity history for conversations in a private inbox. FR to have the option of showing all activity history (the...
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17
VOTE
Only company admins can increase license count
Admins need to grant Workspace admins permission to edit teammate settings, manage access and invite new teammates to Front, so that their team can work autonomously. However, giving them this permission also grants them the ability to add new lic...
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11
VOTE
Provide option to "Keep participants" when a conversation is moved to a new inbox manually
Currently, companies have the option to create a rule in Front that moves a conversation to a new inbox and keep the current participants on the conversation, even when those participants do not have access to the inbox in question. When a convers...
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19
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17
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