All ideas

When replying a message to a conversation with API, the subject is automatically updated to "Re: " And now I want to change them back by API, but update conversation API can not update conversation's subject title, which should be there, so I requ...

Situation Description: Currently, users can only search for answers in a single knowledge base (KB) at a time. This limitation requires users to know which specific KB contains the relevant information, and if they don’t, they must manually search...

This would be handy for web form submissions. Since the email has to be from the contact for the message to be attached to the contact record (no way to set the contact once the message is received), we make our form submissions set the from addre...

Hello, Time goals analytics report is only displaying the score against reply time and first reply time goal. I would like to have displayed for each the average reply time and first reply time included in the time goals analytics report for each ...

https://frontjira.atlassian.net/browse/PB-10491 // 11 conversations linked

Export a contact list, rather than all contacts, or even better, allow us to export a contact directly to a Mailchimp list from Front.

If a teammate has delegated their inboxes to me, I should be able to move their conversations between their individual inboxes. This can help personal assistants organize conversations into different individual inboxes.

Ideally, this should be preventing reopening altogether, not just re-closing convos.

There should be a calendar available in front without having to link it to an outside email source such as Gmail.

Currently in the desktop app is not Possible to dowload Images send from Senders. you need to switch to browser and download via right click.