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Add internal discussions to Analytics

No description provided
almost 5 years ago in New metrics 0 Backlog

[channel] Support for Suggested Replies in Individual Inboxes

No description provided
about 1 year ago in AI suggested replies (auto draft) 0 Backlog

Only company admins can increase license count

Admins need to grant Workspace admins permission to edit teammate settings, manage access and invite new teammates to Front, so that their team can work autonomously. However, giving them this permission also grants them the ability to add new lic...
over 4 years ago in Increase granularity of admin permissions 0 Backlog

More granular permissions for rule creation

Ability to have more granular permissions when it comes to "rule creation". It would be important to have some rule templates/rule types that certain users can create

Live dashboard - tag filter

Ability to filter by tag in the live dashboard
about 1 year ago in Live dashboard 0 Backlog

Language support: Spanish

No description provided
over 4 years ago in Native features 0 Backlog

Team Chat Box

A team chat box similar to Microsoft teams that would enable team members or groups to chat with each other instead of having to start a discussion. Discussions are too formal and have to be continually archived to be removed from the inbox. They ...
almost 3 years ago in Core Product Experience 1 Backlog

CSAT: Multiple language support

No description provided
over 4 years ago in CSAT 1 Backlog

Add trash option to conversation hover actions in personal inboxes

add trash as a hover action on conversation cells within individuals' personal inboxes
over 2 years ago in Core Product Experience 1 Backlog

Front Views 'Select all inboxes' option

Looking for the ability to select all inboxes when creating a view so that the view captures a single tag across all current inboxes and any future inboxes that I have in the future. Currently, I would have to scroll through and manually select al...
over 2 years ago in Views 0 Backlog