When a customer reaches out and is not verified (is not logged in), a random name appears on the chat. We would like these these chats to come in with users' name as 'Visitor'.
Integrate Salesforce Leads with Front Contacts. Just like Contacts, I would synchronize my Leads in Salesforce with the Contacts in Front and not synchronize the Contacts in Salesforce with the Contacts in Front. It would be nice to have a choice...
Currently the Participants Menu allows anyone the user has previously emailed / is in contacts menu to be invited. This can create issues where they try to add a non-business / non-front user. Ideally there should be a way to restrict this to only...
Today, if i want to share a link to a template or a rule, I have to open Front on my web browser (vs app) and copy the URL Would be great to be able to be able to hyperlink directly from the desktop app
Currently stats on the Tags Table display the stats on a tag by tag basis with no rollup. It would be nice to the hierarchy and a rollup metric for the nested tags to help track the full scope of the tag, and its children instead of having to look...