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Ability to Print Discussions (or export/download them)

Suggestion to be able to download or print discussions, both individually and mass export
almost 4 years ago in Desktop 1 Backlog

Multiplication in a dynamic variable

Allow someone to multiply a dynamic variable by a number or other dynamic variable, in dynamic variables.
7 months ago in Client Platform 0 Backlog

Google Drive — support picking files from shared team drive

No description provided
over 4 years ago in Existing integrations 0 Backlog

Create linked conversations to an existing conversation using the public API

The ability to create a linked conversation via the API and attach it to an existing conversation
almost 2 years ago in  0 Backlog

Select multiple parts of an email

Possibility to mark out multiple parts of message by holding down CTRL
over 2 years ago in Composer 4 Backlog

Play and send audio messages directly within the chat interface

When our customers send audio messages, they are received as downloadable files, rather than allowing us the option to play them directly within the chat interface, as is standard in WhatsApp. Also, the file opens in a new tab rather than staying ...
over 1 year ago in Live Chat / WhatsApp 1 Backlog

Ability to set "Session Idle Timeout" at Team and Individual User level

Currently the "Session idle timeout" function can only be applied at a company level; we have different employees with different roles and different times they should/shouldn't be getting assigned emails (i.e. some all the time, some should stop b...
over 2 years ago in Core Product Experience / Other (CPX) 1 Backlog

Setting to automatically "Expand All" messages

A setting that will automatically Expand All or Alert the reader so our team can see previous messages in a conversation.
over 2 years ago in Core Product Experience 0 Backlog

Sync the Drafts folder from Exchange Online into Front, into Drafts

Please sync the Drafts folder from Exchange Online into Front, into Drafts. (Same as you do for other folders in an Exchange Online mailbox). For context: Sage 200 accounting software generates emails into Drafts of a user's mailbox. User then has...
over 2 years ago in Two-way sync 0 Backlog

Better language detection

We use a library, this probably means looking for a better one\.
over 4 years ago in Rule conditions 0 Backlog