All ideas
Sort by:
Trending
Status:
Showing 2069
3
VOTE
1
VOTE
3
VOTE
3
VOTE
1
VOTE
[activation] Option to stop the daily email notification
Situation When admins are setting up an AI tagging rule, they receive daily email notifications informing them of new message samples that need validation. However, in cases where they either do not complete the training process or no longer requi...
0
Backlog
2
VOTE
Search Conversation Endpoint - More flexible Date paramters
The search conversation endpoint has limited date-searching parameters. 'Before' and 'After' are only able to filter by a conversation's first message. There is a need to search for Conversations by the most recent message timestamp.
0
Backlog
2
VOTE
2
VOTE
Require the user to send a message before there is a push message from the chat widget launcher icon
Currently, when the user opens our website application, the chat widget appears on the screen with a red notification like there is a new message (even if they never clicked the chat widget). I think this is because we automatically send the intro...
0
Backlog
2
VOTE
Ability to limit plugin/integration access to specific users
When creating a plugin, having the option to limit to specific users would be good. This would be useful both during development and using the plugin. We were specifically looking to limit on a plugin but could this this relate for integrations as...
0
Backlog
1
VOTE
Ability to customize thank you page once CSAT survey is completed
Rather than send an additional conversation to those contacts leaving a good review. Have the ability to customize the thank you page they see once they submit the response to promt them to leave a google review or even redirect them to the url to...
0
Backlog